FAQ
General
The Steadi-3 is a ground-breaking glove specifically and professionally designed to reduce your hand tremors; It's a revolutionary assistive device that allows you to carry out your daily tasks with zero obstruction. The design of our Steadi-Two glove is based on proven vibration absorber technology to stabilize buildings against earthquakes, making it able to handle any shaky hands situation, no matter the intensity. Like a see-saw, you would see in a park, the vibration disk moves in the opposite direction to your tremor, providing stability. It's lightweight, battery-free, and easy to use, meaning it's the only helping hand you'll need.
The Steadi-3 glove for hand tremors comes with a starter kit that contains a Steadi-3 glove, a manual, a stabilizer unit, and a portable pouch. Our glove is designed for comfort and practicality, allowing you to use it for extended periods without feeling any discomfort. The stabilizer unit is compact and easy to use, providing support for your shaky hands and wrists during various activities. The portable pouch is convenient for carrying the Steadi-3 kit with you when you're on the go. Additionally, in case you lose your user manual, you can easily download an extra copy by contacting us.
The Steadi-3 is designed to work most effectively for people with essential tremors in the wrist and forearm. We recommend ordering and trying the device for two weeks to decide if it's getting rid of your hand tremors and offering you the assistance you need well enough or not. You can try it out for yourself without having to worry about refunds because, at SteadiWear, we offer a 30-day money-back guarantee, so rest assured that your trial will be entirely risk-free. While we do hope it works for you, if it doesn't, you can easily send it back to us.
The Steadi-3 is registered with the FDA as a Class I medical device and has received a medical device establishment license from Health Canada for its remarkable role in significantly reducing hand tremors. This means that our Steadi-3 glove is a 100% non-invasive solution for tremors in hands. Because the Steadi-3 stabilizer unit has a tiny magnet within, we highly advise you to check with your doctor before using the glove, especially if you are undergoing an MRI, have a cardiac pacemaker, or have any other implanted medical electronics. This will help you to prevent any harmful impacts from happening.
Payment
If you're unsure about the payment options we accept, worry not, because our goal at SteadiWear is to simplify the shopping process for you. We accept a variety of common payment methods, ensuring accessibility for all of our valued customers. Choose from trusted options such as AMEX, Visa, Mastercard, and PayPal to complete your purchase effortlessly. With our secure and versatile payment options, you can confidently obtain the solution you need to manage shaky hands and hand tremors effectively. Don't let payment concerns hold you back from accessing the support you deserve. At SteadiWear, your shopping experience is always easy.
We understand the importance of accessibility and affordability when it comes to managing health-related conditions, such as shaky hands, and hand tremors. That's why we're working to have the Steadi-3 included in insurance plans, aiming to make it more accessible to those who need it. Unfortunately, we're not currently able to accept insurance for purchases directly. However, you may take the initiative and provide your insurance company with a copy of your receipt. Although payment outcomes may differ based on certain policies, we have seen positive results on a case-by-case basis. Your proactive initiative is more helpful than you think.
Returns and Warranty
Ensuring the optimal functionality of your Steadi-3 glove for managing hand tremors is important to us. Over time, due to regular use and washing, the strap component may experience wear and tear and will need to be replaced approximately every six months. Please note that it is the strap component (not the entire device) that requires replacement. The cost for the strap replacement is $49.99.
The stabilizer component of the Steadi-3, however, is built to last and does not need replacement unless damaged under unforeseen circumstances.
If you need to replace your strap due to normal wear and tear from daily use, our team is here to assist you. Simply reach out to us at info@steadiwear.com, and we’ll ensure your needs are swiftly addressed.
Because we recognize how crucial dependability and assurance are in handling hand tremors and shaky hands, the Steadi-3 comes with a one-year limited warranty that covers any product problems resulting from normal consumer use. However, our warranty does not cover damage resulting from dropping, exposure to liquids, excessive force, misuse, or any alterations or repairs conducted by a third party other than Steadiwear Inc. If covered damage occurs outside the warranty period, we will require the unit to be sent to us to assess the damage and determine the service price. To make a warranty claim, email us at info@steadiwear.com.
Shipping and Delivery
We offer complimentary shipping, which is included in the price of the unit itself. This means that when you invest in our product designed to provide support and stability for your hand tremors, you won't have to worry about additional shipping costs. Our commitment to providing a seamless and hassle-free experience extends to ensuring that your purchase arrives at your doorstep without any extra fees. With free shipping included in the price, you can enjoy peace of mind knowing that your investment in managing shaky hands is both convenient and cost-effective. Order your Steadi-3 glove today and enjoy free shipping.
We're dedicated to ensuring that individuals managing hand tremors and shaky hands have access to our innovative solutions wherever they may be. Currently, we offer shipping to locations within Canada and the United States, allowing customers in these regions to easily receive the support they need. However, if you find yourself located outside of these locations and are eager to benefit from our products, we encourage you to reach out to us. Simply send an email to info@steadiwear.com, and our dedicated team will explore alternative options to accommodate your needs. We're here to help you find solutions, wherever you are.
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Revolutionizing Tremor Management
Discover the Magic of Steadi-Two:
Dive into a reality where tremors no longer pull the strings. With Steadi-Two, our cutting-edge glove, seize control and embrace the activities you hold dear. Witness the incredible change; with over 1500 users, Steadi-Two has reshaped the lives of two-thirds of our tremor community, bearing testament to its genuine impact. Experience the Steadi-Two difference today.