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On this page, you'll find all the information about what data we collect about our visitors and customers and how that data is used. We've described everything as clearly and concisely as possible and avoid legalese as much as possible, so that you can make sense of all this without needing a law degree.
We regularly review and, where necessary, update our privacy information. If we plan to use personal data for a new purpose, we update our privacy information and communicate the changes to individuals before starting any new processing.
At Steadiwear, we build assistive devices that help individuals to live a more comfortable lifestyle while dealing with hand tremors from Essential Tremor and Parkinson's Disease.
We offer a few solutions and have plans to develop more that you can utilize to improve your every day quality of life.
Suite 302 - 100 College St.
|Company Phone #||1-(888) 505-0992|
Similar to other commercial Web sites, our Web site utilizes a standard technology called "cookies" (see explanation below, "What Are Cookies?") and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site, your IP address.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.
We may use Google Analytics and the DoubleClick advertising network as well as other advertising networks to display ads across the Internet, based on your visit to our website.
Third-party vendors, including Google, may show our ads on sites across the Internet. Our site and third-party vendors, use first-party cookies and third-party cookies together to inform, optimize and serve ads based on past visits and pages visited on this website.
Our site as well as third-party vendors may use third-party audience data to further optimize advertisements displayed.
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.
We've broken this down into sections to make it easy to understand what data we collect:
You're a "visitor" if you browse the steadiwear.com website but don't submit any personal information about yourself.
For example, if you visit this website and take a look through our blog content, our sales pages and knowledge base without signing up for anything, then you're a visitor.
As a visitor, the website uses several third party services that act in order to provide you with a better experience and allow us to optimize our content.
The following third parties have limited access to some of your data:
On this site, we display various forms that allow you to sign up to our newsletter. When you sign up through one of our forms, we'll commonly ask you for the following data:
We'll also collect the following:
We store this data on our site for the following reasons:
The data that you submit is also added to a third party service called ActiveCampaign. This is a tool that we use to send email communications to you.
3. Contacting us through our Contact Form
If you want to contact us, you can use our contact form here.
When you submit a message to us, we keep the following data:-
This allows our team to reply to the message that you've sent us through our support system.
You will never received marketing related messages by contacting us through our contact form unless it specifically relates to the message that you've sent us.
Please note that the message you send is private and only available to team members at Steadiwear.
4. Purchasing a Product from Us
When purchasing a product from us, we collect the following data:
Please note that this data is captured when you submit an order on our checkout page regardless of whether you complete the purchase of the product through our payment processor.
This data is required for the following reasons:
When you purchase a product from us, we may use a third party service to help us comply with digital tax regulations. Integrating with a tax service allows us to:
We send the following data about your purchase:
We also send your name, email address and product tag to our email service provider called ActiveCampaign.
This allows us to send you emails about product updates (such as new features that have been released), and any other information related to the product that you've purchased.
These emails are designed to improve your product experience but you can opt out at any time by clicking the "Unsubscribe" link at the bottom of any email you receive.
5. Signing Up as an Affiliate/Partner
Steadiwear plans to operate an affiliate program. Registered affiliates can refer customers and receive a commission. This affiliate system operates independently of the processes described above.
To clarify: you won't be signed up for our affiliate program unless you submit a request to do so. Each application is review manually. If your application is reviewed, we'll add the data that you've provided to our system. The signup page for our affiliates is here.
We hold the following data about our affiliates:
We hold this data for the following reasons:
We also manually add your name and email address to ActiveCampaign. This is an online tool that allows us to let you know about any updates to the program. For example, if we make a change to the commission levels, we'll let you know about it through email.
As with all emails from us, you can opt out at any time by clicking on the unsubscribe link at the bottom of any email.
We also store data about the referrals that you make as an affiliate. We'll keep a traffic log of all the visitors that arrive through your affiliate link, all sales that you generate, and internal order numbers associated with those sales. This data is necessary to keep in order to track commissions and ensure that you're rewarded for sales that you make.
We have automated processes in place that are designed to improve the relevancy of the communication we send to you and the content on our site.
These rules are designed to enhance the experience and interactions that you have with Steadiwear.
You have the right to modify personal data that we hold about you. You can modify your data by emailing your request o info[at]steadiwear.com or through the form on our "Contact" page.
To change your email address that we send emails to, click on the "update details" link at the bottom of any email you receive from us.
If you're having difficulties updating your data, let our support team know and we'll make the change for you.
You have the right to see the data that we store about you. To request a file containing all your data, let our support team know.
We will reply to your request within 12 hours and will provide you with a file to your email address as soon as we've gathered the data.
The data will be provided to you in a structured, commonly used and machine readable format for portability.
We can also delete all of your data from all systems that we own and operate. This includes all of the above.
Please note that if you've purchased a product from us we are obliged to keep a record of the purchase in both our own billing system and any required tax system. This will mean keeping a record of your billing address, contact details and purchase details. We do this to fulfill our obligations to the tax authorities and remain compliant.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
If you have any concerns or questions about anything in this policy, then let us know and we'll get back to you shortly.